Refund policy
I dont allow refunds since these are custom built keybords. I will however fix anything that breaks or stops working. In some cases I will send out replacement parts or pay for the shipping to send it back to me to fix.
- Repair needed up to 2 months of purchase. I will pay shipping both ways and fix free.
- Repair needed 2-6 months. You will pay the initial shipping fee to me. I will fix for free and pay to ship it back on my end.
- Repair needed 6-12 months. You pay shipping both ways. I will fix for free.
- Repair needed 12+ months. You pay shipping both ways. I will quote you on price of parts and you will pay that. I will then fix.
Although I don't offer returns I will offer store credit if you don't see a keyboard you want to exchange for at the moment.